Version: April 2014 | © mvh networks Melissopoulos – Vitsas GbR
mvh networks / digital communication agency
Alberto Alessi, Designer
The agent will process the project in the following five project phases. Splitting the project into phases and tasks itemised within these phases offers the principal and the agent security of contract and investment from the outset. A decision and approval for the next stage will be required at the end of every project stage. The first two phases of the project can be delivered separately. From the third phase, the project usually runs through each stage right through to publishing, whereby the scope of the requested services, e.g. for production and training, can only be accurately calculated in consultation with the principal upon completion of the first phase (specifications and planning).
The consultation at the beginning of the project will form the basis for developing the project. This first stage of work is used to define and set precise project objectives and target groups as well as the content and intention of the website. To this end, the objectives, benefits and presumed scope of the website are usually developed in an initial workshop with the principal.
Services in phase 1:
The agent will use the specification to develop structural models and design options for the website’s appearance, so-called “prototypes”. This includes example pages, end-to-end navigation and user guidance as well as a functional model to demonstrate how the website is used. The prototypes will feature possible appearance options, in other words the look and feel of the website.
Services in phase 2:
The customer shall provide the web designer with the content and information to be supplied as per the above paragraphs immediately after the end of the concept phase at the latest. Once the web designer has created a concept that fulfils the contractual requirements, the customer will approve this draft in a written statement. Extra expenditure resulting from the customer not fulfilling his obligations as per Section 4 of these terms and conditions will incur a fee at the hourly rate cited in Section 4 Item 8. The web designer is not responsible for the content supplied by the customer. In particular, the web designer is not obliged to check the content for any possible statutory violations.
The creation of the website will begin based on the website’s concept and final specifications. In so doing, a fully functional website will be created, locally at first, and all necessary elements (graphics, scripts, any databases) produced and implemented. The final test in real conditions will ensure full functionality.
Services in phase 3:
Once the web designer completes the website project and it complies with the contractual obligations, the customer is obliged to approve the result in a written statement.
The website will be published once creation is complete and upon approval from the principal, in other words once it has been made publicly accessible and listed in the relevant search engines. Additional marketing measures will be proposed if required. If previously agreed in writing, the entire project will be documented in full so that the website can be further developed independently by individuals.
Services in phase 4:
Once websites are published on a server, they are not complete. They must be continuously updated and expanded. This can be done internally by your own staff or externally by service providers. Training days on editors, authoring systems and graphics programmes are charged at a daily rate; website maintenance and updates are charged based on time or a monthly flat-rate fee. Services available as and when required and upon consultation (optional if agreed in writing).
Services in phase 5:
Unless otherwise agreed in a written contract, payment for the goods and services supplied by mvh networks will be made in four parts:
20% of the fee will become due upon conclusion of the contract.
30% of the fee will become due once mvh networks has developed proposals relating to the concept and design and before the programming begins. (Presentation fee).
40% of the fee will become due upon completion of the programming.
10% of the fee will become due upon acceptance of the work.
Travel costs and expenses are generally billed separately. If extra costs are incurred as a result of preliminary work performed by mvh networks, for instance significant material costs, a corresponding down payment must be agreed and paid.
Unless otherwise agreed, the contract will be concluded for a period of twelve (12) months. If the contract has been concluded for a specific term or a minimum term of contract has been agreed with the customer, the contract will be extended by the agreed term or minimum term each time, but by a maximum of one (1) year if it is not terminated with a notice period of four (4) weeks from the respective expiry of the specific term or the minimum term of contract. For contracts with a term or a minimum term of contract of up to twelve (12) months, mvh networks is entitled to terminate the contract after one (1) month at the earliest with a notice period of three months as of the end of the month. This also applies if the contract has been extended by a specific term. For contracts with a term or a minimum term of contract of more than twelve (12) months and up to twenty four (24) months, mvh networks is entitled to terminate the contract with a notice period of six (6) months as of the end of the month. A contract with an indefinite term can be terminated by either party without giving reasons with a notice period of thirty (30) days as of the end of the month.